Reference

How bbaji Handles Your Personal Information

When you open an account with us, we collect only what we need to run your account, process your bKash, Nagad or Rocket payments, and keep your details secure.

Account data kept securebKash, Nagad, Rocket payment records protectedYour rights clearly statedContact us to update or remove data

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DATA HANDLING STANDARDS

How We Protect and Manage Your Data

We apply standard security measures to everything we store — from your login credentials to your bKash and Nagad payment records. Access to your data inside our systems is restricted to the staff and processes that need it to run your account. Here is how each area works in practice.

Account Security

Your password is stored in encrypted form. We use OTP verification on login and on sensitive account changes, sent to your registered mobile number.

Payment Data

bKash, Nagad, and Rocket transaction references are stored only to reconcile payments to your account. Full wallet credentials are never retained on our side.

Cookie and Session Use

Cookies keep your session active across mobile and desktop so you stay logged in. You can clear cookies at any time through your browser or device settings.

Data Retention and Deletion

We hold your data while your account is active. After closure, retention follows applicable legal obligations. Request deletion any time via our support team.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to see what data we hold on you, request a correction, or ask us to delete your account records, our support team handles these requests directly. You can reach us through live chat on the bbaji site, by email, or through our account help section. We aim to respond to all privacy-related requests within a reasonable timeframe. Note that response times may vary depending on the complexity of your request.

Team online

Live Chat

Open the chat widget inside your account dashboard. Tell the agent you have a privacy or data request and they will route it to the right team.

Email Support

Send your data request to our support email address listed in the account help section. Include your registered mobile number for faster verification.

Account Help Section

Log in, go to Account Settings, and select Help. You will find a direct form for submitting data access, correction or deletion requests.

What We Collect and Why We Hold It

bbaji Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect your name, contact details, and account credentials when you register. When you make a deposit or withdrawal through bKash, Nagad, or Rocket, we record the transaction reference, wallet number, and amount so we can verify the payment and match it to your account. We

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do not store your full mobile wallet PIN or password at any point — those stay between you and your wallet provider. We also collect device and session data automatically: browser type, IP address, and pages visited. This helps us detect unusual login activity and keep
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your account safe. Cookies are used to remember your session state so you do not have to log in again every time you switch between your phone and desktop. We retain your account data for as long as your account remains active and for a period
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afterwards as required by the applicable laws of your eligible region. Access to and use of bbaji depends on your local law and the eligible regions we operate in — we do not make eligibility claims that override local legal requirements. If you close your account,
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you can ask us to delete your personal data subject to any legal retention obligations we carry.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy on bbaji

Here are the questions we hear most often about how we handle personal data, payment records, and account information. If your question is not here, reach out through live chat or the account help section.

We collect your name, mobile number, and account credentials. If you deposit via bKash, Nagad or Rocket, we also record the transaction reference linked to your account.

We do not sell your data. We share it only with payment processors like bKash, Nagad, and Rocket to complete transactions, or where required by applicable law in your eligible region.

Yes. Submit a data access request through Account Settings or via live chat. We will confirm the data we hold on your account within a reasonable timeframe.

Contact our support team through email or the account help form. We will process deletion subject to any legal retention requirements that apply in your eligible region.

Cookies maintain your login session across mobile and desktop. We also use them to understand which pages you visit so we can improve account flow and wallet payment paths.

Only the transaction reference number is stored to reconcile your payment. Your full wallet credentials and PIN are never held or visible on our systems.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoAndar Bahar Bangladesh Accountbbaji Login

How bbaji Handles Your Personal Information

How We Protect and Manage Your Data

Account Security

Payment Data

Cookie and Session Use

Data Retention and Deletion

Reach Us About Your Privacy Rights

Live Chat

Email Support

Account Help Section

Common Questions About Your Privacy on bbaji

01 What personal data does bbaji collect when I register?

02 Does bbaji share my data with third parties?

03 Can I see what data bbaji holds about me?

04 How do I ask bbaji to delete my personal data?

05 How does bbaji use cookies on my device?

06 Is my bKash or Nagad wallet number stored on bbaji?

Privacy Policy

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